At the pharmacy in Naestved Shopping Center, every day is a busy day. Yet the waiting time per customer is reduced to a minimum. Although the pharmacy handles more than 500 customer transactions in just one day, customers are served within just one minute. The reason for this efficiency is the ApoStore A3000 robot, which was installed 3 years ago. According to pharmacist and owner Jacob Hjelme, the robot has become nothing less than a part of their company’s branding.
At the pharmacy in Naestved Shopping Center, the A3000 robot has made a difference for both customers and staff. Almost all manual tasks have been eliminated and staff have much more time to advise customers on purchasing medicine, making the store much more efficient and customer-focused.
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Inventory management
Many things come together when you ask Jacob Hjelme about the benefits of the A3000 and the difference it has made in his three pharmacies. When storing products, staff simply needs to scan the item and place it on the robot's conveyor belt. The warehouse may look a bit chaotic to humans, but the robot has its own advanced algorithm to organize the products by top sellers, expiration date and other specifications, and the robot can get an accurate overview of the warehouse at any time.
Every product that enters the robot is both scanned and photographed to ensure that all data on the packaging matches the data in the database. If this is not the case, the robot rejects the item and asks the staff to inspect the product in question. This feature takes drug distribution security to a whole new level.
"The robot offers an extremely high level of safety when handling medication. We know exactly what is in stock and the robot even communicates with our logistics warehouse and ensures that we always have sufficient stock in all product categories," says Jacob Hjelme. All these processes are automated, giving him more time to focus on managing and developing his business.
Better working environment
Before the robot was installed in the pharmacy, staff spent several hours a day performing manual tasks. By optimizing these workflows with the high-tech robot, employees find their work much less trivial and much more interesting. You don't want to think about working in a pharmacy that doesn't use a robot to do the monotonous tasks.
The pharmacy in Naestved is one of three pharmacies owned by Jacob Hjelme. All three pharmacies are managed with the help of an Apostore robot. It gives the team great flexibility as everyone can carry out all the daily tasks in the pharmacy and staff can move between the three departments as needed.
The ApoStore A3000 is the Rolls-Royce version of pharmacy order picking machines, and the installation took about 3 months from the initial analysis until the robot was fully operational.
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Our machines are individually tailored to your pharmacy situation in terms of size, installation position, range of functions, extensions and performance - so the interaction of a wide variety of factors plays a particularly important role. There is therefore no simple formula for determining when and whether a picker is worthwhile for your pharmacy. Our consultants will examine all other aspects in dialogue with you and analyse what opportunities warehouse automation can offer you.